Services

Our first-class project management and installation are as important to us as the quality of the products we offer. From initial design through to after-care, we are committed to delivering an exceptional service at every stage.

Design

We work closely with our clients from pre-tender stage, through the planning and design process right through to installation. Our project management team will attend all pre-contract and progress meetings and will prepare fully detailed drawings and specifications for approval.

We use the latest CAD software to produce detailed layout drawings and 3D visuals, enabling our clients to visualise the finished product before manufacture begins. We can work with any room configuration and offer bespoke solutions where required.

Our design service includes:

  • Pre-tender design advice and product selection
  • Detailed CAD drawings and specifications
  • 3D visualisations
  • Sample boards and finish selections
  • Value engineering
Design Service Design Detail

Installation

Installation Service Installation Detail

Our installation teams are fully employed by us, which means we can maintain the highest standards of workmanship and Health & Safety on site. Our CSCS-carded workforce complete SMSTS accredited site inductions and are fully trained in Manual Handling, Working at Height and other essential safety disciplines.

We have extensive experience of working on large-scale residential developments across London and the South East, and our teams are accustomed to working in live construction environments to demanding programmes.

Our installation service includes:

  • Fully employed, CSCS-carded installation teams
  • SMSTS accredited site management
  • Detailed programme and logistics planning
  • Regular progress reporting
  • Full site inductions and method statements
  • Risk assessments and COSHH assessments

Customer Care

Our after-care service is equally important to us. We carry a comprehensive stock of spare parts and can respond quickly to any snagging or remedial works that may be required.

We provide a full handover package on completion of each project, including operation manuals, guarantee documentation and maintenance advice. Our customer care team is on hand to deal with any queries or issues that may arise after handover.

Our customer care service includes:

  • Comprehensive snagging and remedial service
  • Stock of spare parts held at our Rochester warehouse
  • Handover documentation and operation manuals
  • Manufacturer guarantees
  • Dedicated customer care contact
Customer Care Service